Owner Orientation Provided an introduction to the Service Department, Service Manager/Advisor (if closed, gave summary of the department and showed them where to go) Explained where to pull up for service or drop off (in night drop situations) Visit MyHyundai website and help customer to: Reviewed Warranty Book and Service Intervals to protect warranty Reviewed Quick Reference Guide Explained Owner’s Manual Explain the benefits of servicing at a Hyundai dealer Help customer to download the MyHyundai App on their mobile phones Pre-Delivery Vehicle is positioned in a well-lit area for customer inspection Protective material has been removed from the interior and exterior The vehicle’s interior and exterior is clean to my customer’s satisfaction Vehicle has a full tank of gas Tire pressure check has been performed on all 4 tires All agreed upon accessories have been properly installed Delivery Electronic Controlled Suspension (ECS) Smart Liftgate Adaptive Front Lighting System (AFLS) Dynamic Bending Light (DBL) Auto Hold Headrest Adjustment Front Seat Adjustments Seatbelt Adjustment Driver's Side Door Panel Controls Child Protective Locks Electronic Stability Control (ESC) Instrument Cluster Warnings and Indicators Trip Computer Tire Pressure Monitoring System (TPMS) Steering Wheel - Power Tilt and Telescopic Adjustment Indicate how to adjust the intermittent wipe time controls Interior Lights Homelink Wireless Control System Clock Adjustments Audio Controls AUX, USB, and iPod Port Voice Recognition and Bluetooth Calling Wireless Cellular Phone Charging System Android Auto Apple CarPlay with Display Audio Apple CarPlay With Navigation Display Audio System Rear View Camera Parking Guide System Defrosting - Defogging Gear Shift Lever Electronic Parking Brake (EPB) Rear Seat Folding